Registration Sales Channels
Overview
Section titled “Overview”Registration sales channels in Corso allow you to track where a product was originally purchased. This is especially useful when purchases are made outside of your Shopify store, such as through retail locations, marketplaces, or third-party websites. By setting up sales channels, you ensure that customer registrations include accurate purchase information that can be leveraged in your workflows.
What You Can Expect
Section titled “What You Can Expect”Sales channels give you clear visibility into the source of a customer’s purchase and make it easier to:
- Collect accurate data on where your products are sold.
- Provide a smoother registration experience for customers, who can easily select their purchase location.
- Use purchase location data within your rules, such as setting the warranty window for a channel.
- Validate and track registrations from both online and offline sales.
How It Works
Section titled “How It Works”Admin Setup
Section titled “Admin Setup”- Go to Settings → Registrations and find the Sales Channels card.
- Add any purchase locations you want to track (e.g., Amazon, Target, retail stores, other online platforms).
- Type the location name, add it to your list, and save.
These are purchase locations only. They do not correspond to Shopify sales channels.
Customer Experience
Section titled “Customer Experience”- During registration, customers will see a dropdown labeled Original Purchase Location.
- They can search and select from the list of channels you’ve created.
- Once selected, the purchase location becomes part of their registration record.
Data in Rules
Section titled “Data in Rules”- Channels can be used as a Registration Channel condition in your Register A Product rules to decide which products customers can register. See Defining Products Eligible for Registration.
- They can also be used in other automations, such as a warranty window override, so policies account for where the product was purchased. See Return and Warranty Eligibility Rules.
Q: Do I need to add sales channels for Shopify purchases?
No. Shopify orders are automatically tracked, so sales channels are only needed for external purchase locations.
Q: Can customers register a product without selecting a sales channel?
No. Original purchase location is required to complete a registration.
Q: What types of channels should I add?
Any location where your products are sold outside Shopify, such as retail partners, big box stores, Amazon, or other online marketplaces.