Turning Off the Corso Shipping Protection Email

By default, Corso sends its own email when a customer purchases Shipping Protection. Many merchants prefer to fold that message into their Shopify order confirmation email instead, so the customer receives one email at checkout rather than two.

That takes two steps: add the Corso snippet to your order confirmation email, then ask us to disable the Corso email.

1. Add the Corso message to your order confirmation email

How to Add the Corso Snippet to Shopify Order Confirmation Emails Add a block to your Shopify order confirmation email that appears only when the order includes Shipping Protection

Note

This page previously contained its own version of the snippet, which detected protection using product tags. That method does not catch orders protected through Shipping Plus, and its claim link did not deep link to the customer’s order. Use the article above instead.

2. Turn off the Corso email

Once the snippet is live and you’ve confirmed it renders on a protected order, contact our support team at priority@corso.com and they can disable the Corso email for you.

Caution

Add and verify the snippet before asking us to turn off the Corso email. If the Corso email is disabled first, protected customers will not receive any instructions on how to file a claim.