Setting Up Your Domain for Email Delivery

By default Corso sends emails from a corso.com domain for platform communciation such as claim confirmations, label expirations, and other enabled customer facing emails.

If you would like emails to be sent from your brand’s domain, we can help. Simply follow these steps.

Contact Corso

The first step is to contact Corso to let us know that you would like this to be setup. You can get this started by sending an email to priority@corso.com with a subject of “Domain Verification”. In the body of the email, include:

1. The domain you want emails sent from (for example, yourstore.com)
2. The Send From name and email address (for example, Your Store / support@yourstore.com)
3. The Reply To name and email address, if different
4. The name and email of whoever manages your DNS, and your DNS host (for example, GoDaddy, Cloudflare, or Shopify)

Corso will send you instructions

Corso will send you instructions of what you need to do to configure your DNS with records that will give us permission to send emails from your domain. These instructions will instruct you to setup CNAME and TXT records to your domain host’s DNS section.

The body of the email will have simple instructions like this:

Hi, Corso would like to authenticate your domain with our email provider. Please add these records to your hosts DNS section which will give our application permission to send emails from your domain. This If you have any questions, please reach out to us at priority@corso.com.

It will then give you access to each records type, host and value to put into your DNS. Some hosts call these different things so follow the pattern of your host. (i.e. value, points to, etc.)

A few tips when adding the records:

• If your DNS is on Cloudflare, set each record to DNS only rather than proxied.
• If your domain already has a DMARC record, keep your existing one rather than replacing it, and let us know so we can confirm it works.

Let us know when the records have been added

When all the records have been added to your DNS section, let us know that it has been completed. We will then complete the domain sender verification process.

Success

Congratulations! Once the sender verification is complete, Corso will now be able to send platform emails from your domain. Go to Settings → Email and set your Send from Email to an address on your verified domain, and your Reply to Email to any address you want.