Learn to Use the App

Once you are all set up, we want you to understand how to best use the app to streamline operations and improve customer satisfaction.

Processing Return Claims Learn how to process return claims

Processing Warranty Claims Learn how to process warranty claims

Building Automation Rules Leverage one of the most powerful parts of the app by extending configuration with automation rules

Manually Creating Claims You can open claims directly in the Corso app, without needing to go through the customer portal

Understanding Shopify Fulfillment Open claims directly in the Corso app, without needing to go through the customer portal

Performing Inspections Use the inspection process built in to the Corso app as part of your returns process

Generating a Return Shipment When you are ready to send something back to the customer, you can do so by generating a return shipment