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Corso App Documentation

ShipBob

Creates a return record within ShipBob when a return is started through Corso

Section titled “Creates a return record within ShipBob when a return is started through Corso”

Corso integrates with ShipBob to make processing returned products and adjusting stock easier. ShipBob is a third-party logistics (3PL) company that provides e-commerce businesses with fulfillment services including storage, packing, and shipping of orders.

Functionality

Section titled “Functionality”

When a return is started by a customer through Corso, a RMA (Return Merchandise Authorization) is created in ShipBob once the package is marked ‘In Transit’ by the postal carrier. We are only able to create RMAs for products that have a valid SKU in Shopify / Shipbob.

Setup

Section titled “Setup”

To start, generate a ShipBob Access Token within ShipBob:

ShipBob access token generation screenshot

Then add your ShipBob generated access token into the ShipBob integration in Corso.
Add token to Corso screenshot

After onboarding we will automatically select the most recently used Fulfillment Center to create RMAs, this can be changed by updating it in the settings following install.