Order Shipment Update (Klaviyo Event)
Getting Started
Section titled “Getting Started”What is it?
Section titled “What is it?”A new Klaviyo event from Corso called Order Shipment Update allows you to trigger emails based on real-time shipment status updates.
Feature Overview
Section titled “Feature Overview”This event lets you automate customer messaging in Klaviyo based on shipment milestones like in transit, out for delivery, or delivered, using Corso’s tracking data.
Key Details
Section titled “Key Details”- New event: Order Shipment Update
- Available in Klaviyo metrics under Corso
- Filter by shipment status (e.g., “In Transit”) to trigger specific flows
- Event includes properties like
order_idthat can be used in dynamic links - Ideal for sending branded tracking updates with a button linking directly to the customer’s tracking page
⭐ Key Benefits
Section titled “⭐ Key Benefits”- Automate shipment update emails with personalized tracking info
- Improve customer experience by proactively communicating order progress
- Drive traffic back to your site through branded tracking pages
- Add flexibility to your post-purchase flows without relying on Shopify’s native tracking
- In Klaviyo, go to Metrics > Corso > Order Shipment Update
- Set a trigger filter (e.g., shipment status = “In Transit”)
- Add your emails and link to the tracking page using
{{ event.order_id }}in your button or link - Save and activate the flow