Helping Customers Identify the Right Product for Registration

Registering Products Sold Through Retail Partners

Use this setup when you offer products through retail partners like Costco or other non-Shopify channels and need a streamlined way for customers to register their products accurately.

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The Problem

When customers purchase through retail locations, they may not know the exact product name—or how to enter it correctly—during registration. This often results in:

• Failed registrations
• Customer confusion
• Increased support requests

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The Solution

With Corso Registrations, you can:

• Collect essential order and customer details like name, email, address, estimated purchase date, and proof of purchase
• Guide customers to the correct product using a custom product lookup page, helping them confidently register what they bought

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How It Works

Registration Form

The Corso registration form collects:

• Standard fields: name, email, address, purchase date
• Optional custom fields (e.g., marketing opt-in)
• Required proof of purchase (e.g., receipt upload)

Product Lookup Page

Instead of asking customers to manually enter a product name:

• Link them to a dedicated Shopify page showing all eligible products for registration
• Display product images, names, and optional descriptions
• Include a “Copy Product Name” button to simplify form completion

Customer Flow

1. Customer lands on the Registration Form
2. They follow a link to the Product Lookup Page
3. They visually identify their product
4. They copy the product name and paste it into the form
5. Registration is submitted with all required information

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Why This Matters

This simple setup greatly improves the customer experience by eliminating friction and confusion. It also leads to:

• Better registration accuracy
• Fewer support tickets
• Cleaner data for downstream warranty processing

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Need Help?

If you want help setting up a page like this for your brand, reach out to the Corso team!