Creates a return record within ShipBob when a return is started through CREW
CREW integrates with ShipBob to make processing returned products and adjusting stock easier. ShipBob is a third-party logistics (3PL) company that provides e-commerce businesses with fulfillment services including storage, packing, and shipping of orders.
Functionality
When a return is started by a customer through CREW, a RMA (Return Merchandise Authorization) is created in ShipBob once the package is marked 'In Transit' by the postal carrier. We are only able to create RMAs for products that have a valid SKU in Shopify / Shipbob.
Setup
To start, generate a ShipBob Access Token within ShipBob:
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Then add your ShipBob generated access token into the ShipBob integration in CREW.-png.png?width=448&height=352&name=image%20(106)-png.png)
After onboarding we will automatically select the most recently used Fulfillment Center to create RMAs, this can be changed by updating it in the settings following install.