Your bill is made up of the value of the Green Shipping Protection line items, minus any reorders or refunds.
One of the frequent questions we get has to do with the app subscription charge. It's important to know that Corso will never bill more than what your customers paid for Green Shipping Protection.
Here's a simple explanation of how it works.
Your customers add Green Shipping Protection as a line item on the order and you collect the money. Then every 30 days, Corso will send an app usage bill through Shopify. The total of the bill is the sum of Green Shipping Protection line items, minus any reorders or refunds that we processed on your behalf. And since you have approved the subscription, this gives Shopify the permission to send those funds to us.
As a quick example, if 100 of your customers purchase Green Shipping Protection for $1, you would collect the $100. Then let's say there is a $75 reorder. We would process that request and place a reorder through Shopify's API. As a result, would deduct $75 from the bill and only charge you the remaining $25. Of course, you get to keep the $75 for the reorder.
We will always send you an invoice via email with an attached CSV that breaks down the orders, reorders, and refunds that make up the bill.
This wraps up the most critical starting points for Green Shipping Protection. Thank you so much for choosing to install our app, and we look forward to connecting with you.