Inspect your Return and Warranty claims submitted by customers to determine whether to accept or deny the claim
Inspections in CREW are simple - Inspect any return, exchange or warranty claims as part of determining whether to accept or deny the claim. You will have the ability to grade the inspection, add a comment, and upload an image that you can either share to the customer or keep for your own records.
- You start an inspection for a request placed by your customer here:
- Select an inspection grade for the returned product
- Add Comments and upload images of the product for your own records, or to display to the customer
- Save inspection and finalize the claim