The dashboard provides a clear view into Key metrics and Claims for Shipping Protection, all in one place
Metrics
The following key metrics are included in the dashboard:
- Protected Orders - The number of orders that are protected by shipping protection
- Attachment Rate - The percentage of orders that have shipping protection
- Carbon Offset - The total amount of carbon offset by shipping protection
- Covered Value - The total amount of covered refunds and reorders
- Claim Count - The number of claims that have been filed
- Average GSP Price - The average price of shipping protection
Filtering
The following filters can be applied to the Green Shipping Protection key metrics:
- Yesterday
- Last 7 Days
- Last 30 Days
- All Time
Filters do not apply to the claims table below
Claims
The claims table shows any Shipping Protection claims that have been created. You can search for specific claims by Order Number or Customer Email, and you can click 'Create Claim' if you need to start a new claim for a customer.
Conversations
Corso provides complete visibility into the entire shipping protection claim process, directly within your Shopify app. See all communication between Corso Concierge and your customers for each claim. Focus on running your business while Corso takes care of the claims process, keeping you informed every step of the way.
